Reach Out to Us
Email: support@nickkys.com
Call: +1 (470) 979-2812
Visit: 4660 HammerMill Rd, Tucker, GA 30084
or contact us using the form below:
Contact form
Frequently Asked Questions
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What materials are your garage doors made from?
Our garage doors are crafted from premium materials for durability and style. The Frosted Collection features anodized aluminum with frosted tempered glass, while the Frameless Collection offers a minimalist design with black-finished tempered tinted glass. Both collections ensure security, privacy, and enhance the architectural elegance of your home.
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Do you provide custom garage door designs?
Yes, we offer custom sizes for garage doors to meet your specific needs. Please note that custom orders typically take approximately 4 months to arrive. Contact us to discuss your requirements and we will be happy to assist you in creating a custom solution tailored to your home.
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How will my garage door be packaged?
Our garage doors are carefully packaged in individual cardboard and secured to a custom pallet to prevent damages during shipping. This method ensures that your door arrives in perfect condition, ready for installation.
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How much does shipping cost?
Shipping costs are automatically calculated at checkout based on your delivery address. We offer the following options:
- Free Pickup: Available from our warehouse.
- Local Delivery: $200 for delivery within a 100-mile radius of our warehouse.
- Standard Shipping: $495 flat rate for delivery to any of the 48 contiguous states. Please note that we do not ship to Hawaii and Alaska.
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How long does shipping take, and what should I expect during delivery?
Shipping for in-stock doors typically takes 3-4 weeks, depending on your location and the carrier. The carrier will contact you to schedule a delivery date and time. Please note that customers are responsible for unloading the door from the delivery truck. We recommend having two to three people available to assist with unloading and advise against using a forklift. Additionally, a redelivery fee will be assessed for all missed appointments.
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How do I maintain and clean my garage door?
Proper maintenance and cleaning are essential to keep your garage door in optimal condition. Here are some tips:
- Inspect regularly for wear and tear
- Clean glass panels with mild detergent and water
- Lubricate moving parts with silicone-based lubricant
- Replace worn weather stripping
- Schedule regular professional maintenance checks